OpenLogic

Join the OpenLogic Team

If you're looking to make a difference in the fast-growing world of open source software, OpenLogic may be the company for you. Positions we're actively hiring for are listed below. If you would like us to consider you for current or future positions, please send us an email at jobs@openlogic.com.

Senior Support Engineer

Job Category:
Technical/Software

Location:
Flexible (OpenLogic is based in Broomfield, CO)

Position Overview
OpenLogic is seeking a talented and experienced software professional to join its dynamic support team in the role of Senior Support Engineer. The successful candidate is expected to live and breathe Java and open source projects and help solve a variety of technical challenges faced by customers using open source software. The candidate should relish attacking and solving complex issues in the entire software lifecycle from development to production.

Responsibilities

Solve a variety of unique issues relating to the use of one or more integrated open source components.

Assist customers with implementing best practices around their use of open source components.

Specialize in support of Java J2EE application components such as JBoss, Geronimo, Hibernate, Spring, Apache, Tomcat, and web frameworks.

Join the on-call rotation to provide mission critical support services.

Routinely using many different development applications and frameworks for enterprise, web, and GUI developers.

Create technical articles and features such as sample applications, cookbooks, tutorials, best practices, and more that showcase open source projects and development techniques.

Communicate with the open source community through forums, blogs, wikis, and other media.

Qualifications
ideal candidate will be a Java J2EE expert that is driven by solving interesting and unique challenges. The ideal candidate will have strong technical knowledge/skills and demonstrated expertise in designing, developing, and deploying complex infrastructure, web-based software and enterprise software as well as a methodical approach to root cause analysis. Experience in the design and use of open source software and in development on multiple operating systems are both required. System administration experience, particularly in production hosting environments is a plus. Excellent communication and writing skills are essential.

Experience in several of the following is required:

Demonstrated expertise in the development, deployment, and management of scalable enterprise solutions

Root cause analysis and troubleshooting

Java and J2EE expertise

Key open source projects: JBoss, Tomcat, Hibernate, Spring, etc

Distributed computing: ActiveMQ, ServiceMix, Mule, JMS

Database schema design and usage: PostgreSQL, MySQL, Oracle

Multiple operating system experience

Requires BS in Computer Science or related field. Candidate should have at least 5 years software development experience, 3 years of Java/J2EE/JBoss experience. Open source project and community participation, particularly with J2EE projects is highly desirable. Committership on JBoss, Tomcat, Hibernate, Spring, and/or Apache is a huge plus.